But when you select the item as I have you can see the content of the item in the right column. For the type we are looking for, IM, there’s not much useful information here. Below that in the left column are the items found. I’ve highlighted where it tells you how many results have been returned and how many are available to you in the preview. You should tweak your conditions to narrow the search as much as possible to receive the fewest most relevant results. Once your search has been completed, you have an opportunity to preview the results to determine if the item that you’re looking for is likely in there or not. The larger the number of results, the longer it will take and the more difficult it will be for you to locate the information that you’re looking for. It will take a very short amount of time for the request to be completed. Once you have everything set up, click the Save & run button. You can find the email address of a channel by clicking the … next to the name of the channel and choose Get email address from the menu.įinally, under Locations, choose specific locations and toggle the top switch to include Exchange. Again, I’ve had mixed results adding more than one email address, so one is best. To: Here you will enter the address of the channel or group. It is supposed to work with multiple people selected so it may work for you. I have had mixed results when selecting more than one although it does allow you to do so. Sender/Author: Here you want to select a single person. Type: Here you want to select Instant Messages because conversations are stored in Exchange as an IM. While I started with 15 days, in looking at the results I was eventually able to narrow it down to only seven days. Try to narrow the date range as much as possible. In Teams, most posts are replied to pretty quickly. If you don’t know the date, you might be able to guess by looking at the replies. The date range you select should be the date when the original post was made. The conditions I suggest to add are as follows:ĭate: This allows you to search within a specific date range. For my search, I did not need keywords but I still needed to narrow the search criteria to not get buried in results. Keywords are not required so you can also remove this condition. Enter keywords if you have an idea of what words you are looking for. The first condition that will be populated is the keyword. Then navigate down the menu to choose the Content Search item under Search.Ĭreate a content search by clicking the New search button Go here to open the Security and Compliance Center. I think that adding it as a comment to the deleted post is the better bad choice because then at least the post is in the same place as the rest of the thread. Your other option is to make it a new post. Note that I had to type the words “Original Post” to note that this is what it is. The result that we’re able to achieve is to obtain a copy and post it in as a comment to the deleted post noting that it is the original.
Just as sadly, the restore process is very manual and not a pretty result. Unfortunately, there is no audit trail for conversations in Teams to be able to track activity. Supposedly, only the original poster can delete it but, in this case, the original poster was me and several of my posts recently went missing and I don’t recall deleting any of them. When a post is deleted in a Teams channel it looks like this: It won’t happen often than a message needs to be restored, but it will happen often enough. There really needs to be a better process for recovering Microsoft Teams messages, and Microsoft should provide it. After I wrote this all out, I thought to myself: read it and weep.
Instead, we have to use Content Search to find the IM message, download it, and then manually place it back into Teams.
But because they are stored as IM messages, we can’t simply mount the mailbox. Instead, Exchange is storing these as IM messages, which is a technology in Exchange that I thought had died out years ago. But no, turns out it doesn’t work that way. When I first needed to do this, I thought, well, since I know that these are stored in Exchange, I’ll just go ahead and mount the mailbox. Recovering a deleted message from a channel conversation in Microsoft Teams isn’t a smooth process.